Did anyone else not get their sub renewed?

**Blue Bird** · 07-25-2009, 02:26 AM

I didn't!

And I'm very mad about it! Like, REALLY mad! ENRAGED!!! I mean... WTF? Freakin' GRRRR!!!

OK I'm not really pissed off. xD Just wondering what's going on, though. I got the receipt and everything, but I'm no longer a subscriber. T.T Just wondering if I'm a special case. And if so, is there something I have to do?

who_cares973 · 07-25-2009, 02:29 AM

i dunno maybe you got hacked

NFD · 07-25-2009, 02:37 AM

OneHandNow · 07-25-2009, 02:38 AM

try PMing tass?

**8 Hour Whore** · 07-25-2009, 03:15 AM

PM Jason or Tass.. I'm pretty sure Jason does the subbies though. Which I'm waiting on mine right now..

**Blue Bird** · 07-25-2009, 07:56 AM

I thought sub renewals were done automatically, though. I've never ever had a period where I WASN'T a subscriber. This makes me believe something went wrong. >.>

**dragonmegaXX** · 07-25-2009, 08:48 AM

Quote:

Originally Posted by Blue Bird

I thought sub renewals were done automatically, though. I've never ever had a period where I WASN'T a subscriber. This makes me believe something went wrong. >.>

nice...they are activated by hand...

**devonin** · 07-25-2009, 08:51 AM

Actually, if you subscribe via paypal, the process is automatic, and paypal sets up a recurring payment.

If you deleted the recurring payment, or never actually subscribed via paypal (IE. you got/bought/won a succession of gift subscriptions, those need to be processed by hand, by JasonKey and if that's what you've been doing, you will need to get in touch with him)

justin_ator · 07-25-2009, 09:37 AM

I had the same problem. We got charged yesterday, and as you can tell, I'm not a sub now. I need my 2.20 or I'm screwed! So I need to talk to JasonKey?

NFD · 07-25-2009, 09:49 AM

I got charged too but that's because Paypal renewed it automatically. Cool.

**alloyus** · 07-25-2009, 11:23 AM

Same thing happened to me.

**Plan_Bsk81127** · 07-25-2009, 11:26 AM

lol, I have till next month to see what happens when mine ends. I use paypal, so it will auto pay it and if I dont get it, oops, guess that is a fail and waste of 21 bucks for the next 6 months. XD

justin_ator · 07-26-2009, 12:34 PM

Bump because JasonKey hasn't answered and I can't play for the tourney without 2.20.... Seriously, is there someone that can help us here!?

**Garquillex** · 07-26-2009, 07:58 PM

Quote:

Originally Posted by justin_ator

Bump because JasonKey hasn't answered and I can't play for the tourney without 2.20.... Seriously, is there someone that can help us here!?

If the problem is inhibiting your tournament experience and Jason isn't responding, I suggest contacting another admin to see if they can contact him or do it themselves.

**Kibblre** · 07-26-2009, 08:12 PM

I bought a gift 3 month subby for myself 5 days ago....Still waiting for it...

**Gun92** · 07-26-2009, 08:17 PM

I'm pretty sure Jason has been gone for quite awhile. I might be wrong, but I tried to contact him a few weeks ago and didn't get a reply.

**cry4eternity** · 07-26-2009, 08:24 PM

I've been waiting for somewhere around 2 weeks; some people have been waiting for longer. This is not for a recurring subbie, however.

**customstuff** · 07-26-2009, 08:37 PM

I've been waiting almost 2 weeks aswell.

**Blue Bird** · 07-27-2009, 03:49 AM

OK this thread isn't about people buying a subscription, and not having it activate. It's a common fact that if you buy a gift subscription, or you're subscribing for the very first time, it usually may take a few days for it to activate.This is NOT the issue this thread is addressing.

I'm addressing the fact that every month, at the end of my subscription, PayPal would automatically charge me, and my subscription would get renewed. There wasn't a single period during the past few months where I wasn't a subscriber, which makes me believe (given the admins' activity with regards to subscriptions), that this process is fully automated.

This month, PayPal charged me just like it always does. Except no subscription. Apparently I'm not the only one.

I hope this issue doesn't take as long to fix as Profile Chat did to get reset. And I seriously hope we won't have to resort to the same measures. Even though not having a subscription is something I CAN actually live with. xD

**bubblechamber** · 07-27-2009, 12:30 PM

This happened to me, too. I had a 1 month recurring subscription that didn't reactivate after the payment went through. I PM'd Tass about it, and he activated it for me after I got him a screenshot of the PayPal receipt. He was really nice about it, and said they were working on the problem.

07-25-2009, 02:26 AM	#1
Blue Bird FFR Veteran Join Date: Dec 2007 Posts: 377	Did anyone else not get their sub renewed? I didn't! And I'm very mad about it! Like, REALLY mad! ENRAGED!!! I mean... WTF? Freakin' GRRRR!!! OK I'm not really pissed off. xD Just wondering what's going on, though. I got the receipt and everything, but I'm no longer a subscriber. T.T Just wondering if I'm a special case. And if so, is there something I have to do? __________________

07-25-2009, 02:29 AM	#2
who_cares973 FFR Player Join Date: Aug 2006 Location: :U Age: 35 Posts: 15,407	Re: Did anyone else not get their sub renewed? i dunno maybe you got hacked __________________

07-25-2009, 02:37 AM	#3
NFD FFR Player Join Date: Nov 2007 Location: I see us on a beach down in, Mexico Age: 31 Posts: 4,715	Re: Did anyone else not get their sub renewed? __________________

07-25-2009, 02:38 AM	#4
OneHandNow Banned Join Date: Sep 2006 Posts: 5,305	Re: Did anyone else not get their sub renewed? try PMing tass?

07-25-2009, 03:15 AM	#5
8 Hour Whore ←↓↑→ Lets Bang? ←↓↑→ Join Date: Oct 2006 Age: 32 Posts: 2,324	Re: Did anyone else not get their sub renewed? PM Jason or Tass.. I'm pretty sure Jason does the subbies though. Which I'm waiting on mine right now.. __________________ R.I.P JellyGod <333 Best AAA: Banned Forever BlackFlags: 49

07-25-2009, 07:56 AM	#6
Blue Bird FFR Veteran Join Date: Dec 2007 Posts: 377	Re: Did anyone else not get their sub renewed? I thought sub renewals were done automatically, though. I've never ever had a period where I WASN'T a subscriber. This makes me believe something went wrong. >.> __________________

07-25-2009, 08:51 AM	#8
devonin Very Grave Indeed Join Date: Apr 2004 Location: Ontario, Canada Age: 40 Posts: 10,098	Re: Did anyone else not get their sub renewed? Actually, if you subscribe via paypal, the process is automatic, and paypal sets up a recurring payment. If you deleted the recurring payment, or never actually subscribed via paypal (IE. you got/bought/won a succession of gift subscriptions, those need to be processed by hand, by JasonKey and if that's what you've been doing, you will need to get in touch with him)

07-25-2009, 09:37 AM	#9
justin_ator 🥓<strong><span style="col Resident Overseer Join Date: Mar 2007 Location: Kingsport, TN Posts: 7,648	Re: Did anyone else not get their sub renewed? I had the same problem. We got charged yesterday, and as you can tell, I'm not a sub now. I need my 2.20 or I'm screwed! So I need to talk to JasonKey? __________________

07-25-2009, 09:49 AM	#10
NFD FFR Player Join Date: Nov 2007 Location: I see us on a beach down in, Mexico Age: 31 Posts: 4,715	Re: Did anyone else not get their sub renewed? I got charged too but that's because Paypal renewed it automatically. Cool. __________________

07-25-2009, 11:23 AM	#11
alloyus ¯\_(ツ)_/¯ Join Date: Oct 2006 Location: Massachusetts Age: 31 Posts: 3,268	Re: Did anyone else not get their sub renewed? Same thing happened to me.

07-25-2009, 11:26 AM	#12
Plan_Bsk81127 snooches Join Date: Aug 2007 Age: 32 Posts: 6,420	Re: Did anyone else not get their sub renewed? lol, I have till next month to see what happens when mine ends. I use paypal, so it will auto pay it and if I dont get it, oops, guess that is a fail and waste of 21 bucks for the next 6 months. XD

07-26-2009, 12:34 PM	#13
justin_ator 🥓<strong><span style="col Resident Overseer Join Date: Mar 2007 Location: Kingsport, TN Posts: 7,648	Re: Did anyone else not get their sub renewed? Bump because JasonKey hasn't answered and I can't play for the tourney without 2.20.... Seriously, is there someone that can help us here!? __________________

07-26-2009, 08:12 PM	#15
Kibblre Caelondia Represent Join Date: Jul 2004 Location: A place of hearts and ghosts Age: 31 Posts: 1,984	Re: Did anyone else not get their sub renewed? I bought a gift 3 month subby for myself 5 days ago....Still waiting for it... __________________ Какой идиот придумал Бутерброд с дикобраза? Он хулиган и бездельник.

07-26-2009, 08:17 PM	#16
Gun92 The Paragon of Perfection Join Date: Aug 2006 Posts: 4,826	Re: Did anyone else not get their sub renewed? I'm pretty sure Jason has been gone for quite awhile. I might be wrong, but I tried to contact him a few weeks ago and didn't get a reply.

07-26-2009, 08:24 PM	#17
cry4eternity ~ added for cuteness Join Date: Jan 2007 Location: Maryland Age: 31 Posts: 979	Re: Did anyone else not get their sub renewed? I've been waiting for somewhere around 2 weeks; some people have been waiting for longer. This is not for a recurring subbie, however. __________________ I'm retired

07-27-2009, 03:49 AM	#19
Blue Bird FFR Veteran Join Date: Dec 2007 Posts: 377	Re: Did anyone else not get their sub renewed? OK this thread isn't about people buying a subscription, and not having it activate. It's a common fact that if you buy a gift subscription, or you're subscribing for the very first time, it usually may take a few days for it to activate.This is NOT the issue this thread is addressing. I'm addressing the fact that every month, at the end of my subscription, PayPal would automatically charge me, and my subscription would get renewed. There wasn't a single period during the past few months where I wasn't a subscriber, which makes me believe (given the admins' activity with regards to subscriptions), that this process is fully automated. This month, PayPal charged me just like it always does. Except no subscription. Apparently I'm not the only one. I hope this issue doesn't take as long to fix as Profile Chat did to get reset. And I seriously hope we won't have to resort to the same measures. Even though not having a subscription is something I CAN actually live with. xD __________________

07-27-2009, 12:30 PM	#20
bubblechamber FFR Veteran Join Date: Apr 2009 Age: 38 Posts: 367	Re: Did anyone else not get their sub renewed? This happened to me, too. I had a 1 month recurring subscription that didn't reactivate after the payment went through. I PM'd Tass about it, and he activated it for me after I got him a screenshot of the PayPal receipt. He was really nice about it, and said they were working on the problem.

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