Ranks not registering on server!!

[steve92]

sometimes when i play a song, it does not get registered to the server about it so it remains the same as if i never played it, such as today when i played Lover Reef, i AAA'ed it and didn't get a ranking, then i BF'ed it and still didn't get a ranking, this is really annoying me it's happened to me other times too. happening to anyone else?

[Tasselfoot]

well. 2 potential issues.

1. we have server issues on occasion... which, if the server drops, your scores won't record. this doesn't happen often though.

2. potentially you have an overly secure firewall in place? this could cause random runs to not record... if the run takes slightly longer than normal to record, the firewall could block it, preventing it from recording. something to that effect.

[bluguerrilla]

Or if you don't wait long enough with the results screen up, it won't register.

[steve92]

i know about the waiting thing and so i just let it be for about 5 mins but it's still stuck on nothing so i don't know how to fix it. i'm just using the firewall from my anti-virus program. it's McAfee. i would really like my scores to be recorded though

[EAGAMES]

In times like these, screenshot your score and post it in the Unrecorded Scores thread, and wait patiently until Tass manually updates your score.

[steve92]

alright then thanks

[Tasselfoot]

well... EAG... he can't go and post EVERY score in Unrecorded. that would make my life a nightmare.

clearly there is something on his end causing this... it's a matter of figuring out what.

could you post a SS of your results screen here, so i can see what it looks like when it doesn't record?

[steve92]

it only displays a 0 on both Best FFR Rank and the Rank i got for the song. it shows my score, my best PA and etc etc and sorry i don't have a screenshot i didn't think of that ahead of time..

[EAGAMES]

I didn't explain, but it's kind of logical that only important score would be posted, sorry.

EDIT: Steve, you need to provide a screenshot in the Unrecorded Scores thread in order for your score to be fixed. Read the first post of the thread to see if you meet every requirement (there's not a lot of them.)