bad customer service and bad customers

[TheThong]

I'm going to be working in a customer service area forever. xD

A night shift at the hospital, I had this lady who was post-op her total hip replacement. She was lovely at the beginning of the shift, and when I introduced myself 'hi I'm ... student nurse looking after you today', she had nothing against it. Later during the shift, she buzzed the patient bell and asked if she could go to the toilet. 1. It was day 1 after her HIP replacement. 2. The physiotherapists tried to get her out of bed just to STAND that day, and as soon as she stood up she felt dizzy and sat back down immediately, so they said that they were going to let her rest for a day and try again the next. I tried explaining to her that, and she was saying, 'No, I CAN get out of bed. You don't know what you're talking about!' We were planning to use a bed pan instead. Which would've been a million times more convenient for her. So my supervising nurse came, and also explained to her that she had just had a hip replacement done, and we didn't want her to dislodge anything/fall over but she insisted on getting out of bed to go to the toilet. We decided to help her stand up. She immediately felt dizzy, and couldn't take any steps. So she sat back down. We said 'i told you so!' (in the nicest way possible) and explained to her we can use the bed pan for her instead. To which didn't end up happening, and she told us she didn't need to go to the toilet anymore... About 30 minutes later, she rung the patient bell again. When I got to her bed, she was trying to get out. x_x To which I said, "What are you doing? We just tried to get you out of bed, and you became dizzy straight away. I don't want you falling over or breaking your hip!" She replies with, "How dare you leave me alone! I've been here all by myself and you left me. What if I need something, like a coffee or tea? I want to get out of bed. I want a responsible working adult to help me. Why am I even in hospital?". x______x I tried to tell her that there were a million other things to do as well as looking after the bay, and told her if she needed anything she could just ask. And she responds with, "Oh". Anyway, she was confused for awhile, but thankfully eventually fell asleep.

Besides that, I've been hit on by a lot of the oldies and have had a bunch of marriage proposals. xD Fun stuff.

[earlymonarch]

I dealt with this "christian" woman the other day. She was this older black lady, and she was trying to "save" this family in our fish department. She turns to me and says "okay I want fish", so im like "okay". I got my net and bucket and PATIENTLY waited for her to quit talking to the family so I could get her fish order started up. Suddenly ppl started lining up at our little fish podium, there were 5-6 ppl waiting for service as I was waiting for this woman to quit talking to the family. I politely interrupted her asking her which fish she wanted. She says she wants 2 female guppies and 1 male.
I told her politely back, "we are all out of females except one. Could I get you 2 male guppies and 1 female?"
She says "NO that is NOT okay. One of the men who works here told me to put something in my water that would supposively clear it up but it KILLED all my fish. HE BETTER BE GLAD I AM SAVED!" She was all up in my face telling me that. I told her "Im sorry that happened, what was the stuff called?" She responded with "I don't know".
Im sorry but if you do not even know what the stuff is called how do you know that is what killed your fish?? But anyway I asked her again "which fish do you want?," as I called for backup which nobody came until I was through with the lady, and people started getting pissy except this one guy who had been patiently waiting for 20 mins now. She said "get me all the fish that are pregnant I don't care if it's all the fish in the tank". I am sorry but that makes my job SO much harder if you do not give me a proper number. Anyway I start scooping fish, and I get done getting the pregnant, "fat" looking ones. She looks at it and says "ew," so I ask what the matter is.
"I wanted more color, give me some red ones." So I catch her some red fish, and show her, she nods her head and CONTINUES talking to these ppl, it has been 35 mins now. So I bag the fish, put them in her cart, and go to the man who is NICELY waiting. The old christian lady waves me down again & asks for MORE fish. So I reluctantly get my net and bucket back out and she wants angelfish that are pregnant. I tell her we are out of angelfish and they are egg-layers not livebearers. The eggs will be eaten. So she picks some random ass fish which are the ones she didn't like in the first place (she liked the red ones, not yellow which is what I caught her first and she said ew to). Once I caught her last fish I gave her the bag & moved on to the man waiting, and said sorry. I started getting his fish, the old lady comes BACK to me to ask what to put in her water with the fish.
I suggest water conditioner just for their stress and go back to what I was doing. I was so done with her. I wanted to vomit blood out my eyes and mouth. Then when I finally got backup, she asked my backup (who was about to help the 6 other ppl who knew what they wanted) to show her where the water conditioner was, because I didnt? I told her the exact isle and direction it was in. Ugh people. If THAT'S who gets to go to "heaven" and is "saved", then I don't want to go there.

Also, there's this guy regularly comes in, who has a baby's mama and a baby, yet he hits on every girl in the store. He comes in the store and comes straight up to me and says he wants a tarantula/scorpion without even looking at them first, and talks to me (and other women) more than the woman who had his child, and they don't even ACKNOWLEDGE their child the WHOLE time they are there! He tells the men coworkers how sexy girls are that work there. Blah.
I have a buttload of crazy stories, but I will stop here.