Basically: AOL didn't let the guy close his account. What should have been a simple operation turned into a big deal and the guy was an ass. Forcing people into buying something is no way to keep/get customers. =\
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Basically: AOL didn't let the guy close his account. What should have been a simple operation turned into a big deal and the guy was an ass. Forcing people into buying something is no way to keep/get customers. =\So I've gone completely slack-ass and haven't done any work on creating games. =(
In less-depressing news, I got a job for an online business (which sells non-electronic games, of all things!) which has taught me a lot about marketing online and all that jazz.
So now I'm on Twitter @NoahWright.
And I write the blog for their website.
Plus I do cool programming in-house that you'll never see. =O -
Re: Don't like your AOL? Wanna cancel it? TOO ****ING BAD!
lol..
Mine was easy to cancel for my singup with my freeipod.com thing...
They did ask why, etc... I just said I wasn't interested anymore and they were fine with that.
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Re: Don't like your AOL? Wanna cancel it? TOO ****ING BAD!
Saw this on the news.
The guy got fired.
When we were using free trials of AOL, we knew exactly what we were doing.
-I would like to cancel my account.
Why do you want to cancel your account?
-Because my free trial is about to run out and I don't want to pay your ridiculous fees if the account isn't cancelled by the time the trial runs out.
Oh well you don't have to worry about that, would you like a free trial for 2 more months?
Owned 8)Comment
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Re: Don't like your AOL? Wanna cancel it? TOO ****ING BAD!
While that's outrageous, it IS those customer service ****s' job to keep your money flowing into their company. It takes me forever to cancel utilities.
Customer Service: And why are we cancelling today?
Me: Well, I'm a student, the semester is over, and I won't be back in town until August.
Customer Service: Oh, we could move your account to your new address!
Me: My "new address" is my parents home. In Mississippi. I don't think you serve them and I think they enjoy their utility company.
Customer Service: What phone/cable/electric company does your family use?
Me: What? Seriously. I plan to reopen an account when I come back for the fall semester. If I can't just put the account "on hold", I'd like to cancel it until I move into my new place
Customer Service: Is there someone staying behind at your address we can move the account over to?Comment
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Re: Don't like your AOL? Wanna cancel it? TOO ****ING BAD!
It was hell to cancel my AOL account aswell. D=Comment
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Re: Don't like your AOL? Wanna cancel it? TOO ****ING BAD!
The last time I tried to cancel AOL over the phone they said they needed notice in writing, so I saved the letter I wrote on my old computer, and whenever I had a free trial that was about to expire, I just mailed them a cancel letter.
No one calls and I never pay.Comment
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Re: Don't like your AOL? Wanna cancel it? TOO ****ING BAD!
I have AOL. Seeing as its a family pc, I have no say in the matter. Which is strange. I am part of the family. I hope.Originally posted by TibsComment
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Re: Don't like your AOL? Wanna cancel it? TOO ****ING BAD!
Oldddddddddd
Seriously... Don't you guys read internet news sites?
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Re: Don't like your AOL? Wanna cancel it? TOO ****ING BAD!
My parents finally caved and got AOL again after maybe 7 years of dial-up through the phone company. Apparently AOL really does have excellent virus protection, and there's no service other than dial-up in their area, so they're okay with AOL, there's just so much extra **** the company tacks on that does nothing but clutter up the computer.Originally posted by SethSquallComment
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Re: Don't like your AOL? Wanna cancel it? TOO ****ING BAD!
um... the NBC news was only on a few days ago...Originally posted by lightdarkness
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Re: Don't like your AOL? Wanna cancel it? TOO ****ING BAD!
Digg was where the guy submitted the story too... then all the news outlets were like "OMG INTERNET NEWS POUNCE POUNCE POUNCE"Originally posted by AasumDudeComment
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Re: Don't like your AOL? Wanna cancel it? TOO ****ING BAD!
Haha that was great. Reminds me of when I used to work for a newspaper answering phones for customers and whoever else. Though I tried to get people off the phone, not on it. That guy was insane.Comment
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Re: Don't like your AOL? Wanna cancel it? TOO ****ING BAD!
Wow. Don't these people understand that once you've stated all of the "good deals" and "special offers" that even the biggest dumbass of a customer is NOT going to change his mind? I mean, it takes a dumbass to go on the phone and say "oh yeah good point I want my account nvm," but for someone to be persuaded from THAT... never going to happen.Comment
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Re: Don't like your AOL? Wanna cancel it? TOO ****ING BAD!
AOL ruined WinAmp.
rofl that reads like a suicide prevention hotlineComment
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