Proof of COMPLETE AND TOTAL IDIOCY THREAD [FFR Mix]*UPDATE*

[The_Q]

RE: Re: RE: Proof of COMPLETE AND TOTAL IDIOCY THREAD [FFR M

Comcast...it's the best that my family is willing to pay for!

Q

[Anticrombie0909]

RE: Re: RE: Proof of COMPLETE AND TOTAL IDIOCY THREAD [FFR M

Aight...so guess who STILL hasn't been able to get online?

The internet worked for a grand total of a day, before going on the brink again. Same problem as before. Getting really fed up with this. It's absolutely inexcusable that for the two weeks out of the entire year I need to use a 56k, I don't get service. What they did next was even worse- I'm trying to make my dad change ISPs because of it, and if I were paying I would have cancelled in a flash.

After my internet went down again, I tried a few tweaks (without success) and called them back.
"Sup, what's wrong with my internet?" The guy on the phone has me try a few things (restart ur computer durr) that I'd already done, failing to understand that I wasn't as idiotic as most of his callers (he had to explain step by step how to bring up the command prompt). So finally, the guy concludes there's something wrong with my physical media; either my modem or my cable was shot. I asked him if that could be causing the on-again, off-again service I'd been getting over the last couple days. "Oh yeah, sure, that would totally explain it." He told me to go buy new stuff and call him back if it still didn't work.

Now, if it was anyone else, I might have tried that. But I was all too godamn familiar with their advice. So before I sign off, I told him to see if he could access our name with a modem. "Oh yeah, sure, no problem." And you did that with a dial up, 56k modem? "Oh, no, but the authentication process is the same." Frown. Why don't you try it anyway? "Oh, now I can't get in...that's strange."

DURR

After chewing the guy out and going over everything he told me, eventually he called up to the mainframe desk and found out that there was a MASSIVE, NATIONWIDE 56K SERVER SHUTDOWN taking place over the period of the LAST FEW DAYS. This guy didn't know that. The last seven technicians I talked to didn't know that. None of them knew until I made them call up to the 'brains' (and I use the term loosely) of the corporation. The fact that they were clueless to the point of making up wild excuses such as advising me to go buy additional and unneccessary hardware before offering a valid explanation just shows the complete incompetency of the organization. I mean, you'd think a MASSIVE MAINFRAME SHUTDOWN would warrent a freakin' memo, for Chrissake. Completely inexcusable. I'm advising all of you, right now, that if you're planning on upgrading to broadband or switching ISPs, skip Roadrunner.

I absolutely cannot wait until they send me one of those smarmy "What did you think of our customer service?" E-mails...

[emccky]

RE: Re: RE: Proof of COMPLETE AND TOTAL IDIOCY THREAD [FFR M

Spazz, I've done the winsock fix on my comp 2 times, and about 5 of my friends computers, works like a charm.

[Spazzbite]

Re: RE: Re: RE: Proof of COMPLETE AND TOTAL IDIOCY THREAD [F

Spazz, I've done the winsock fix on my comp 2 times, and about 5 of my friends computers, works like a charm.

Indeed it does =D

And Anti, get an ISP change IMMEDIATELY. Either that or start your own ISP and make millions and shove it in Roadrunner's faces.

[Squeek]

RE: Re: RE: Re: RE: Proof of COMPLETE AND TOTAL IDIOCY THREA

I hope you get home soon and return to your cable goodness. Maybe it will put you back into that normal intarweb frame of mind. Then you can rant about funnier issues involving stupider people for our enjoyment.

When are you getting back, anyway? After New Year's Day?

~Squeek