Did anyone else not get their sub renewed?

[Gun92]

Re: Did anyone else not get their sub renewed?

I'm pretty sure Jason has been gone for quite awhile. I might be wrong, but I tried to contact him a few weeks ago and didn't get a reply.

[cry4eternity]

Re: Did anyone else not get their sub renewed?

I've been waiting for somewhere around 2 weeks; some people have been waiting for longer. This is not for a recurring subbie, however.

[customstuff]

Re: Did anyone else not get their sub renewed?

I've been waiting almost 2 weeks aswell.

[Blue Bird]

Re: Did anyone else not get their sub renewed?

OK this thread isn't about people buying a subscription, and not having it activate. It's a common fact that if you buy a gift subscription, or you're subscribing for the very first time, it usually may take a few days for it to activate.This is NOT the issue this thread is addressing.

I'm addressing the fact that every month, at the end of my subscription, PayPal would automatically charge me, and my subscription would get renewed. There wasn't a single period during the past few months where I wasn't a subscriber, which makes me believe (given the admins' activity with regards to subscriptions), that this process is fully automated.

This month, PayPal charged me just like it always does. Except no subscription. Apparently I'm not the only one. I hope this issue doesn't take as long to fix as Profile Chat did to get reset. And I seriously hope we won't have to resort to the same measures. Even though not having a subscription is something I CAN actually live with. xD

[bubblechamber]

Re: Did anyone else not get their sub renewed?

This happened to me, too. I had a 1 month recurring subscription that didn't reactivate after the payment went through. I PM'd Tass about it, and he activated it for me after I got him a screenshot of the PayPal receipt. He was really nice about it, and said they were working on the problem.

[alloyus]

Re: Did anyone else not get their sub renewed?

Blue, the same thing happened to me. I should have the problem addressed today.

[Blue Bird]

Re: Did anyone else not get their sub renewed?

This happened to me, too. I had a 1 month recurring subscription that didn't reactivate after the payment went through. I PM'd Tass about it, and he activated it for me after I got him a screenshot of the PayPal receipt. He was really nice about it, and said they were working on the problem.

Well, good to see they know about it already. I think I'll just wait now. The subscription only starts counting on the time it gets activated, right?

So like, let's say it gets fixed on the 1st of August. The subscription will last until the 1st of September, right? And not on the day I got charged (23rd).

[Blue Bird]

Re: Did anyone else not get their sub renewed?

Doublepostmybad!