Having a slight issue with my computer.

**-paexaea-** · 08-2-2009, 03:21 AM

I've tried everything but I can't seem to fix the problem.

I system restored my computer a couple weeks ago. Since then, I've been reinstalling all of the stupid drivers to make things work again. Except for the one that allows me to StepMan or to basically do any other game that requires a video card. When I go to Properties and look for a video card, there is none.

The message I get when the screen goes black like when StepMania starts up and then gets an error and closes:

"There was an error while initializing your video card.

PLEASE DO NOT FILE THIS ERROR AS A BUG!

Video Driver: (ERROR DETECTING VIDEO DRIVER)

Initializing OpenGL...
Your system is reporting that OpenGL hardware acceleration is not available. Please obtain an updated driver from your video card manufacturer.

Initializing Direct3D...
Your system is reporting that Direct3D hardware acceleration is not available. Please obtain an updated driver from your video card manufacturer."

I don't know what I'm doing wrong and would really appreciate some help.

Thanks.

Also, downloading DirectX didn't work. =/

**ninjaKIWI** · 08-2-2009, 03:23 AM

Well did you install the drivers for your video card ?_?

**foilman8805** · 08-2-2009, 03:29 AM

Quote:

Originally Posted by -paexaea-

Video Driver: (ERROR DETECTING VIDEO DRIVER)

Seconding Kiwi's motion.

**-paexaea-** · 08-2-2009, 04:50 PM

Alright, I clicked Properties, Display Properties, Settings, Advanced, (Default Moniter) and Properties, and Adapter. It's blank all the way down. I click Properties again and it says VgaSave or some ****.

Do I just download some random Nvidia driver or something? This is new **** to me because I've never had to system restore.

**foilman8805** · 08-2-2009, 04:52 PM

What kind of graphics card do you have? You don't want to download a random driver.

EDIT: I mean like Nvidia GeForce 6100 etc. You need to know all the little details to get the right one.

**-paexaea-** · 08-2-2009, 04:59 PM

Again, I'm not exactly sure where to look for my graphics card. Not exactly technical savvy, you could say.

**Nightfirecat** · 08-2-2009, 05:03 PM

Ok, try going into Start>All Programs>Accessories>System Tools>System Information, then going into the Hardware tab, and looking at... Can't remember exactly what they call it.. I bet it's probably display, or graphics. Then look for the name of it - it should be under some companies such as Evga, ATI, XFX, MSI, nVidia, BFG, or PNY. Either that, or it should say that it is some sort of 'Integrated Graphics', and it should give you a manufacturer name and product code.

**foilman8805** · 08-2-2009, 05:12 PM

Easier to just go Control Panel >> System >> Hardware Tab >> Device Manager and then I think your video card will be located under the 'Display Adapters'. Tell us what's there.

Here's a screenshot to show you where I'm looking.

**-paexaea-** · 08-2-2009, 05:13 PM

Alright, looked in System Information. I saw a Hardware Resources tab but no Hardware tab.

Conflicts/Sharing
DMA
Forced Hardware
I/O
IRQs
Memory

is all I see. Still nothing.

E: Foil, I went into Device Manager a couple of times but can't find a Display adapters.

**Nightfirecat** · 08-2-2009, 05:16 PM

Try following foilman's instructions - that should work also.

**tuxedo_mirage** · 08-2-2009, 05:19 PM

omfg this EXACT thing happened to me. However, I did all of those things and tried downloading a video driver and no matter what I do, it still won't work. I'm at a complete loss. People that are much more tech savvy than me have looked at it and can't figure it out either... =/

Relambrien · 08-2-2009, 05:47 PM

Start > Run > type "dxdiag" without the quotes.

Go to the "Display" tab and see what it says.

edit: If this doesn't work, find the model number of your computer. We can use that to look up what video card you have.

**foilman8805** · 08-2-2009, 05:52 PM

Are you on XP or Vista? My directions were for XP, but it sounds like you're on a different OS. I'll do some research for Vista right now and see if I can come up with something.

EDIT: Do what Relambrien suggested. You said you installed DirectX so that'll work I think.

**-paexaea-** · 08-2-2009, 05:56 PM

System Model: GT5238E

Does that help?

**emerald000** · 08-2-2009, 06:00 PM

You might like that:

http://support.gateway.com/support/d...&param=1009189

**foilman8805** · 08-2-2009, 06:17 PM

That link that emerald provided will set you up if you're just using the on-board graphics card for your computer. Scroll down to the bottom of the page to find the drivers.

If you're using a custom graphics card and you're sure of it, then I don't know how much those drivers will help you.

Relambrien · 08-2-2009, 06:20 PM

Click here for your onboard graphics video drivers

As long as you didn't change any actual hardware from when you originally got the computer, this should work.

**-paexaea-** · 08-2-2009, 06:25 PM

Oh, I am Windows XP, by the way.

**foilman8805** · 08-2-2009, 06:29 PM

Don't download the driver that Relmabrien linked. It's for Vista.

http://support.gateway.com/support/d...&uid=240566554

That link is for XP.

08-2-2009, 03:21 AM	#1
-paexaea- ¯\_(ツ)_/¯ Join Date: Apr 2007 Location: skjandlurkelandia² Age: 33 Posts: 4,605	Having a slight issue with my computer. I've tried everything but I can't seem to fix the problem. I system restored my computer a couple weeks ago. Since then, I've been reinstalling all of the stupid drivers to make things work again. Except for the one that allows me to StepMan or to basically do any other game that requires a video card. When I go to Properties and look for a video card, there is none. The message I get when the screen goes black like when StepMania starts up and then gets an error and closes: "There was an error while initializing your video card. PLEASE DO NOT FILE THIS ERROR AS A BUG! Video Driver: (ERROR DETECTING VIDEO DRIVER) Initializing OpenGL... Your system is reporting that OpenGL hardware acceleration is not available. Please obtain an updated driver from your video card manufacturer. Initializing Direct3D... Your system is reporting that Direct3D hardware acceleration is not available. Please obtain an updated driver from your video card manufacturer." I don't know what I'm doing wrong and would really appreciate some help. Thanks. Also, downloading DirectX didn't work. =/ __________________ See you, Space Cowboy.

08-2-2009, 04:50 PM	#4
-paexaea- ¯\_(ツ)_/¯ Join Date: Apr 2007 Location: skjandlurkelandia² Age: 33 Posts: 4,605	Re: Having a slight issue with my computer. Alright, I clicked Properties, Display Properties, Settings, Advanced, (Default Moniter) and Properties, and Adapter. It's blank all the way down. I click Properties again and it says VgaSave or some **. Do I just download some random Nvidia driver or something? This is new ** to me because I've never had to system restore. __________________ See you, Space Cowboy.

08-2-2009, 04:52 PM	#5
foilman8805 smoke wheat hail satin Join Date: Sep 2006 Location: LA baby Age: 35 Posts: 5,704	Re: Having a slight issue with my computer. What kind of graphics card do you have? You don't want to download a random driver. EDIT: I mean like Nvidia GeForce 6100 etc. You need to know all the little details to get the right one. Last edited by foilman8805; 08-2-2009 at 04:59 PM..

08-2-2009, 04:59 PM	#6
-paexaea- ¯\_(ツ)_/¯ Join Date: Apr 2007 Location: skjandlurkelandia² Age: 33 Posts: 4,605	Re: Having a slight issue with my computer. Again, I'm not exactly sure where to look for my graphics card. Not exactly technical savvy, you could say. __________________ See you, Space Cowboy.

08-2-2009, 05:03 PM	#7
Nightfirecat ...back from the dead. Join Date: Nov 2006 Location: no longer stalking jtehanonymous Age: 33 Posts: 3,213	Re: Having a slight issue with my computer. Ok, try going into Start>All Programs>Accessories>System Tools>System Information, then going into the Hardware tab, and looking at... Can't remember exactly what they call it.. I bet it's probably display, or graphics. Then look for the name of it - it should be under some companies such as Evga, ATI, XFX, MSI, nVidia, BFG, or PNY. Either that, or it should say that it is some sort of 'Integrated Graphics', and it should give you a manufacturer name and product code. __________________ [My Profile] \| [My Music] \| [Play FFR] \| [My Photobucket] \| [My DeviantArt] AAAs: 210 (186+7+17) Best AAAs: Vertex BETA, Fighting for Control, Nova Pulser Recent AAAs: {Firestorm}, Dazzling Destiny, Hellbeat v2p 2nd place in 3rd Official Tournament 1st place in Jugglin/Jteh's 1st Tournament

08-2-2009, 05:12 PM	#8
foilman8805 smoke wheat hail satin Join Date: Sep 2006 Location: LA baby Age: 35 Posts: 5,704	Re: Having a slight issue with my computer. Easier to just go Control Panel >> System >> Hardware Tab >> Device Manager and then I think your video card will be located under the 'Display Adapters'. Tell us what's there. Here's a screenshot to show you where I'm looking.

08-2-2009, 05:13 PM	#9
-paexaea- ¯\_(ツ)_/¯ Join Date: Apr 2007 Location: skjandlurkelandia² Age: 33 Posts: 4,605	Re: Having a slight issue with my computer. Alright, looked in System Information. I saw a Hardware Resources tab but no Hardware tab. Conflicts/Sharing DMA Forced Hardware I/O IRQs Memory is all I see. Still nothing. E: Foil, I went into Device Manager a couple of times but can't find a Display adapters. __________________ See you, Space Cowboy.

08-2-2009, 05:16 PM	#10
Nightfirecat ...back from the dead. Join Date: Nov 2006 Location: no longer stalking jtehanonymous Age: 33 Posts: 3,213	Re: Having a slight issue with my computer. Try following foilman's instructions - that should work also. __________________ [My Profile] \| [My Music] \| [Play FFR] \| [My Photobucket] \| [My DeviantArt] AAAs: 210 (186+7+17) Best AAAs: Vertex BETA, Fighting for Control, Nova Pulser Recent AAAs: {Firestorm}, Dazzling Destiny, Hellbeat v2p 2nd place in 3rd Official Tournament 1st place in Jugglin/Jteh's 1st Tournament

08-2-2009, 05:19 PM	#11
tuxedo_mirage bloop! Join Date: Mar 2009 Posts: 96	Re: Having a slight issue with my computer. omfg this EXACT thing happened to me. However, I did all of those things and tried downloading a video driver and no matter what I do, it still won't work. I'm at a complete loss. People that are much more tech savvy than me have looked at it and can't figure it out either... =/ __________________ Click here for vrofl!

08-2-2009, 05:47 PM	#12
Relambrien FFR Player Join Date: Dec 2006 Location: Pittsburgh, PA Age: 32 Posts: 1,644	Re: Having a slight issue with my computer. Start > Run > type "dxdiag" without the quotes. Go to the "Display" tab and see what it says. edit: If this doesn't work, find the model number of your computer. We can use that to look up what video card you have.

08-2-2009, 05:52 PM	#13
foilman8805 smoke wheat hail satin Join Date: Sep 2006 Location: LA baby Age: 35 Posts: 5,704	Re: Having a slight issue with my computer. Are you on XP or Vista? My directions were for XP, but it sounds like you're on a different OS. I'll do some research for Vista right now and see if I can come up with something. EDIT: Do what Relambrien suggested. You said you installed DirectX so that'll work I think.

08-2-2009, 05:56 PM	#14
-paexaea- ¯\_(ツ)_/¯ Join Date: Apr 2007 Location: skjandlurkelandia² Age: 33 Posts: 4,605	Re: Having a slight issue with my computer. System Model: GT5238E Does that help? __________________ See you, Space Cowboy.

08-2-2009, 06:00 PM	#15
emerald000 the Mathemagician~ Join Date: Nov 2005 Location: Quebec City Age: 33 Posts: 1,320	Re: Having a slight issue with my computer. You might like that: http://support.gateway.com/support/d...&param=1009189

08-2-2009, 06:17 PM	#16
foilman8805 smoke wheat hail satin Join Date: Sep 2006 Location: LA baby Age: 35 Posts: 5,704	Re: Having a slight issue with my computer. That link that emerald provided will set you up if you're just using the on-board graphics card for your computer. Scroll down to the bottom of the page to find the drivers. If you're using a custom graphics card and you're sure of it, then I don't know how much those drivers will help you.

08-2-2009, 06:20 PM	#17
Relambrien FFR Player Join Date: Dec 2006 Location: Pittsburgh, PA Age: 32 Posts: 1,644	Re: Having a slight issue with my computer. Click here for your onboard graphics video drivers As long as you didn't change any actual hardware from when you originally got the computer, this should work.

08-2-2009, 06:25 PM	#18
-paexaea- ¯\_(ツ)_/¯ Join Date: Apr 2007 Location: skjandlurkelandia² Age: 33 Posts: 4,605	Re: Having a slight issue with my computer. Oh, I am Windows XP, by the way. __________________ See you, Space Cowboy.

08-2-2009, 06:29 PM	#19
foilman8805 smoke wheat hail satin Join Date: Sep 2006 Location: LA baby Age: 35 Posts: 5,704	Re: Having a slight issue with my computer. Don't download the driver that Relmabrien linked. It's for Vista. http://support.gateway.com/support/d...&uid=240566554 That link is for XP.

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