[Cenright]

I don't want to sound sexist, but I know that some of the people who do these things can be. Make sure she takes a guy with her if she has to go talk to the dealership. They don't need to be a lawyer, just firm and smart enough to see if something is attempting to be pulled. Places can get away with this because no one seems to actually call them on it, because they are "official" and are experienced in what they do, and going against them can be intimidating.